Does Fresh pay their employees well?

According to anonymously submitted Glassdoor reviews, Fresh employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Fresh. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Fresh?

43% of Fresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fresh 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fresh?

Manager (7) , Beauty Advisor (5) , Key Holder (3) , Cashier (2) , Director (2) , Intern - Hourly (2) , Keyholder (2) , Marketing (2) , Sales Assistant (2) , Sales Consultant (2) , Software Engineer (2) , Store Manager (2)

What are the pros of working at Fresh according to real employee reviews?

"Very organized and great people to learn from" ((in 11 reviews)); "Great benefits." ((in 9 reviews)); "Good work life balance" ((in 8 reviews)); "Great team" ((in 4 reviews)); "free products at times" ((in 3 reviews))

What are the cons of working at Fresh according to real employee reviews?

"Bad management after new director is here." ((in 8 reviews)); "VM NA manager is dismissive and unwilling to hear about real expectations on VM exections." ((in 7 reviews)); "Bad leadership, lack of organization, constantly changing direction and strategy" ((in 5 reviews)); "When upper management does not have answers they have a tendency to ignore the questions" ((in 4 reviews)); "Projects constantly miss deadlines because the CEO has a last" ((in 3 reviews))

What are the top reviewed Fresh locations?

New York , Jersey City , Los Angeles , Huntington , Troy , Washington , Akron , Cathedral City , San Francisco , Las Vegas , Philadelphia

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Fresh

Part of LVMH

Fresh reviews

3.0

43% would recommend to a friend

(120 total reviews)

Ada Lien

Not enough data to show CEO approval

28% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.1

Work/Life balance

2.8

Culture & values

2.6

Career opportunities

2.5

Diversity & inclusion

2.4

Senior management

Fresh has an employee rating of 3.0 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fresh employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

120 reviews

1.0

Dec 1, 2025

Poor exec management and product formulas cause the downfall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None I can think of

Cons

Executive leadership cause the downfall of this beautiful brand. Bad decisions on making brand promotional cause the brand to lose its appeal. And the over reliance and catering to one specific region of customers is never good for a global business esp when that region experiences a slowdown. Product formulations are no longer what it used to be so the product development head should be replaced. It’s so sad that the revamped formulas are so bad that so many Sephora reviews are saying so. Innovation formulas have been mediocre at best. Glad Ada Lien is out of the glass door as CEO. I felt that the company culture was turning toxic.

3.0

Aug 27, 2025

Contract Role

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone was very kind and collaborative

Cons

Pay wasn’t great and during the interview process the job title and scope changed

2.0

Mar 10, 2025

Company not doing great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great products, easy day to day

Cons

Not enough admin time, too much downsizing due to financials. Not enough budget to hire freelancers or keep the ones you have on the schedule like you need them, but they want you to produce more than LY.

Viewing 4 - 6 of 120 Reviews

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