Fresh reviews

3.0

43% would recommend to a friend

(120 total reviews)

Ada Lien

Not enough data to show CEO approval

28% positive business outlook

Fresh has an employee rating of 3.0 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fresh employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

120 reviews
2.0
Apr 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Apart from leadership, some of the most incredible people I have ever worked with. The company story, founders, and original spirit of the brand, although very lacking in the current state of fresh, really make you feel attached to the brand. The products are actually very good even though marketing and product development refuse to highlight the important claims, do compelling testing, or have before and afters that feature anyone without already perfect skin.

Cons

I think the review below about being on the Titanic is pretty accurate if the captain of the ship purposely rammed into the iceberg and then turned and asked his crew why they were sinking. The priority at Fresh is to find someone (usually down the chain) to blame for the company's hemorrhaging bottom line instead of putting in the work to fix it. Everyone is seemingly afraid of the person above them and is unwilling to tell the emperor he has no clothes. Last thing I'll highlight as a huge con is that if you work on the global team, you are taking on the work for both global and the NA market because global leadership refuses to let that market operate on their own. NA is essentially a vestigial organ of the company that lost a lot of autonomy but still gets beaten up if numbers aren't good. And to top it off, the Global team spends so much time catering to one single-market that we don't even know how to cater to the NA market.... even though the global team are all NA consumers. Bonus Con: Don't go to HR for anything. Some of the people are great, but overall have never seen HR leadership who have such a hatred for the people they supposedly advocate for.

4.0
Feb 24, 2023

Such a great company

Recommend
CEO approval
Business Outlook

Pros

They were involved in what is going on in the store. Many store event to meet customers in the neighborhood.

Cons

Do a better job with who tou hire for leadership positions.

3.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- NA General Manager is a great leader to work for and encompassed an open communication policy. - if you can make friends with the right people, you can make good moves! -founders are great !

Cons

-always seems like a place where Popular girls who bullied you, ended up working here and you now report to them. holding onto a lot egos and retail trauma. -corporate instill a family value system however to field and retail teams, they push a lot high expectations and make them feel transactional. Store managers are expected to work around the clock on VM moves with out much support from VM teams. VM NA manager is dismissive and unwilling to hear about real expectations on VM exections. - executive are now dived into NA and Global. A lot of internal battles and alot of egos!

Viewing 13 - 15 of 120 Reviews

Glassdoor has 147 Fresh reviews submitted anonymously by Fresh employees. Read employee reviews and ratings on Glassdoor to decide if Fresh is right for you.