Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at FreshDirect?

41% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (25) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 33 reviews)); "Good Benefits and low cost Health insurance" ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Great opportunity to practice good customer service." ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 12 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

41% would recommend to a friend

(110 total reviews)

Metin Hacioglu

50% approve of CEO

32% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 9, 2016

Operations Center Specialist

Operations center specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits Easy work after a while Not too harsh when it comes to certain things Easy to meet higher ups Stay in the know and you'll know the next position Everyone is open to meeting you

Cons

A lot of typing on the computer Calls can become a headache after a while Team work can be lacking at times Work on holidays except storm days .50c raise after 6months. Yeah. I know right. PTO collection is low, a day/month

3.0

Nov 3, 2015

Truck driver

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health benefit Unionized Early shift available Possibility of furthering career quickly Zero discrimination

Cons

Low pay High turn around of employees Punitive retributive policies

5.0

Oct 26, 2015

Marketing Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment is great. The team is great. They have a very cooperative environment. The Chief Consumer Officer seems nice.

Cons

The salary is not that high. The old office is kind of crowded but the new office Profoods seems better.

Viewing 91 - 93 of 110 Reviews

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Jobs at FreshDirect

Chill- Personal Shopper

Freezer- Personal Shopper

Ambient- Personal Shopper

Ambient- Personal Shopper