Question 1

Does Freshworks pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Freshworks?

Accepted Answer

46% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Freshworks?

Accepted Answer

Senior Software Engineer (164), Software Engineer (162), Product Specialist (96), Lead Software Engineer (77), Account Executive (76), Customer Success Manager (67), Account Manager (45), Business Development Executive (42), Business Development Manager (40), Technical Account Manager (39), Senior Account Executive (36), Sales (31), Technical Account Manager (TAM) (30), Sales Development Representative (SDR) (27), Solutions Engineer (26)

Question 4

What are the pros of working at Freshworks according to real employee reviews?

Accepted Answer

"Culture is good and office enviroment is good to go" ((in 431 reviews)); "good work life balance and office." ((in 199 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 196 reviews)); "Great People in office who are there to help" ((in 132 reviews)); "Free food and goodies" ((in 122 reviews))

Question 5

What are the cons of working at Freshworks according to real employee reviews?

Accepted Answer

"When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 67 reviews)); "Poor leadership and confusing messaging" ((in 63 reviews)); "No Job Security and the culture has been depricated." ((in 36 reviews)); "favoritism and partiality is the major issue" ((in 12 reviews)); "Needs better middle management" ((in 11 reviews))

Question 6

What are employees saying about Freshworks layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks layoffs and their outlook for job security at Freshworks in 2026.

Question 7

What are the top reviewed Freshworks locations?

Accepted Answer

San Mateo, Denver, New York, San Bruno, San Francisco, Los Angeles, Madison, Bellevue, Raleigh, Austin, Dallas, Sacramento, Germantown, Fernandina Beach, Spring Hill, Boston, Hillsdale

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Good environment but management frequently changes

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