Is Freshworks a good company to work for as a Software Developer?

Software Developer professionals working at Freshworks have rated their employer with 3.4 out of 5 stars in 176 Glassdoor reviews. This is a higher than average score with the overall rating of Freshworks employees being 3.3 out of 5 stars. Search open Software Developer Jobs at Freshworks now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at Freshworks .

Does Freshworks pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at Freshworks with 3.4 out of 5 stars based on 176 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Developer salaries at Freshworks.

How happy are Software Developer professionals working at Freshworks?

35% of Software Developer employees at Freshworks would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Software Developer professionals have also rated Freshworks with a 3.1 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Freshworks?

Senior Software Engineer (164) , Software Engineer (162) , Product Specialist (96) , Lead Software Engineer (77) , Account Executive (76) , Customer Success Manager (67) , Account Manager (45) , Business Development Executive (42) , Business Development Manager (40) , Technical Account Manager (39) , Senior Account Executive (36) , Sales (31) , Technical Account Manager (TAM) (30) , Sales Development Representative (SDR) (27) , Solutions Engineer (26)

What are the pros of working at Freshworks according to real employee reviews?

"Culture is good and office enviroment is good to go" ((in 417 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 206 reviews)); "good work life balance and office." ((in 199 reviews)); "Great people trying to do their best" ((in 133 reviews)); "Free food and goodies" ((in 128 reviews))

What are the cons of working at Freshworks according to real employee reviews?

"Micro management and no promotions" ((in 77 reviews)); "When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 66 reviews)); "Poor leadership and lack of vision" ((in 62 reviews)); "No Job Security and the culture has been depricated." ((in 34 reviews)); "Needs better middle management" ((in 12 reviews))

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Freshworks

Freshworks Software Developer reviews

3.4

35% would recommend to a friend

(176 total reviews)

Dennis Woodside

25% approve of CEO

32% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.6

Senior management

Software Developer employees have rated Freshworks with 3.4 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Freshworks is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

176 reviews

4.0

Jul 20, 2026

Helpful colleagues, but frequent unpredictable layoffs

Software engineer

Recommend

CEO approval

Business Outlook

Pros

You can reach out any person and any time. People works here are very helpful .

Cons

Lay offs are happening frequently and can't be predicted

3.0

Jul 12, 2026

Excellent learning environment with varied career growth opportunities

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great learning environment with supportive colleagues, good engineering practices, flexible work culture, and opportunities to take ownership of impactful projects. A good place to grow as a software engineer, especially early in your career.

Cons

Career growth varies across teams.

4.0

Jul 3, 2026

Friendly team in a good company environment

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good company and friendly team

Cons

salary career growth Overtimes No benefits

Viewing 1 - 3 of 176 Reviews

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Jobs at Freshworks

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Staff Engineer - Machine Learning

Principal AI Solutions Engineer

Principal AI Solutions Engineer

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Freshworks

Freshworks Software Developer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Helpful colleagues, but frequent unpredictable layoffs

Excellent learning environment with varied career growth opportunities

Friendly team in a good company environment

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