Frontdoor reviews

3.2

52% would recommend to a friend

(185 total reviews)
avatar

Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
5.0
Jun 12, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good Work culture Work in all the latest technologies

Cons

none as of now in my opinion

1.0
May 26, 2023

Not worth your time

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Great trainers.

Cons

Trainers are not transparent, they lead you on during the training. Then once you start doing the job, there are a lot of things they didn't tell you. They did not let me know that we would be forced to work over time if there are still calls in the queue each night. They also did not inform me that the job entails angry customers who cuss you out and make you feel crappy. Some people can handle that but I could not. The pay is great because they pay you to put up with all of that! Overall, it's not worth your time unless you want to be micro managed, yelled at, and penelized for things that aren't your fault! You WILL be reprimanded if your internet goes out and you don't have documentation of it. Also, managers say they are willing to take criticism (hear what you have to say) then they put it back on you and blame you for things that are their fault. Its toxic positivity culture. God forbid you have a negative emotion. People were silenced or told not to feel the way they feel. Just toxic all around. Don't waste your time!

5.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Frontdoor is the healthiest work place ever! They allow you to grow and become part of something much bigger than yourself

Cons

None That i can think of to be honest

Viewing 52 - 54 of 185 Reviews

Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.