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      Frontdoor

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      Frontdoor reviews

      3.2

      52% would recommend to a friend

      (185 total reviews)
      avatar

      Bill Cobb

      58% approve of CEO

      46% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      1.0
      Sep 11, 2020

      Crooked!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of on the job learning

      Cons

      CTO treats his people like robots. People get fired for the stupidest stuff, and they are trying to turn a company that insures used dryers into a “tech firm”. Senior management is highly unethical. Their flagship company “American Home Shield” is no longer an “American” company because they’ve sent so many jobs to India. Some customer service isn’t even in the US. Also, benefits wise it takes over a year to get disability insurance. So be prepared to buy your own disability insurance.

      2.0
      Aug 28, 2020

      Look somewhere else

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      flex schedule, free coffee, thats about it

      Cons

      unequal pay and unbalanced work load, alot of IT system issues

      1.0
      Aug 24, 2020

      A culture of intimidation, indecision, and micromanagement

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The business has a somewhat stable vision for the future Company has historically been very profitable even through the pandemic Top notch offices in Denver and Memphis Beginning to use many innovative technologies

      Cons

      The morale in engineering continues to decline as a result of the constant micromanaging and demeaning behavior of the CTO. The CTO has made a career off "challenging the status quo" however, if you challenge him you will immediately be shown the door which can be seen by the incredibly high turnover rate among US based engineers. He will never admit fault and often changes his mind on a whim because most decisions are not well thought out and are at the flip of the switch. This causes many engineers to work 70+ hour weeks which is the new expectation for this leadership team. The high turnover rate has caused the company to offshore many positions to India and created a revolving door which makes executing any project incredibly difficult.

      Viewing 166 - 168 of 185 Reviews
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      ReviewsFrontdoor reviews

      Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.