Frontier Network Operations Assistant reviews

2.6

44% would recommend to a friend

(79 total reviews)
avatar

Nick Jeffery

52% approve of CEO

60% positive business outlook

Network Operations Assistant employees have rated Frontier with 2.6 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Network Operations Assistant professionals have an average working experience there. Frontier is rated 27% below average by Network Operations Assistant professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

79 reviews
1.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pros at frontier are the pay incentives for the CEO and top executives

Cons

They expect you to cover what five employees covered in the past. They don’t pay going market rate for network engineering or offer any bonus incentive.

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Frontier Response
11mo
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com.
3.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Well compensated, good benefits, Work from home. Great team. Union Benefits.

Cons

Poor local management. Call center environment. No career or special roles available.

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Frontier Response
1y
Thank you for your review. We’re glad to hear you’re taking advantage of our benefits. Our number one priority is ensuring our employees feel valued.
1.0
Jan 8, 2025

Average

Recommend
CEO approval
Business Outlook

Pros

Average, average, average corp environment

Cons

None, none, none and none

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Frontier Response
1y
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
Viewing 1 - 3 of 79 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.