Is Frontier a good company to work for as a Network Operations Assistant?

Network Operations Assistant professionals working at Frontier have rated their employer with 2.6 out of 5 stars in 79 Glassdoor reviews. This is a lower than average score with the overall rating of Frontier employees being 3.5 out of 5 stars. Search open Network Operations Assistant Jobs at Frontier now and start preparing for your job interview by browsing frequently asked Network Operations Assistant interview questions at Frontier .

Does Frontier pay Network Operations Assistant employees well?

Network Operations Assistant professionals rate their compensation and benefits at Frontier with 2.8 out of 5 stars based on 79 anonymously submitted employee reviews. This is 25% worse than the company average rating for salary and benefits. Find out more about Network Operations Assistant salaries at Frontier.

How happy are Network Operations Assistant professionals working at Frontier?

44% of Network Operations Assistant employees at Frontier would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Network Operations Assistant professionals have also rated Frontier with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 1.7 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 270 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 45 reviews)); "Flexible and able to Work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad Upper Management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

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Frontier

Frontier Network Operations Assistant reviews

2.6

44% would recommend to a friend

(79 total reviews)

Nick Jeffery

52% approve of CEO

60% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Work/Life balance

2.2

Career opportunities

1.7

Culture & values

1.6

Senior management

Network Operations Assistant employees have rated Frontier with 2.6 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Network Operations Assistant professionals have an average working experience there. Frontier is rated 27% below average by Network Operations Assistant professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

79 reviews

4.0

Oct 17, 2022

net tech

Network engineer

Recommend

CEO approval

Business Outlook

Pros

they are offering great compensation

Cons

they do not demonstrate high employee valuation

Frontier Response

Thank you for your feedback, as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

4.0

Jul 30, 2022

Great pay, but not overly rewarding

Network technician

Recommend

CEO approval

Business Outlook

Pros

Great Pay and Benefits (assuming contracts improve and don't decline) WFH for many position because of pandemic, but that might change once it is declared over

Cons

No real growth opportunity or chance to transfer to other locations unless there is a specific job/title that has open position. This sucks because you may want or need to move and cannot because your specific title is not an open position even if that position is in that state. Even if you have a position available you are treated as an outsider because you are not from that state.

Frontier Response

Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com

3.0

Jul 29, 2022

Good

Network analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great and pay is good as long as you are not taking calls

Cons

If you have the position to take calls, prayer is needed hourly

Frontier Response

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 16 - 18 of 79 Reviews

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Frontier Network Operations Assistant reviews

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net tech

Great pay, but not overly rewarding

Good

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