Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Base Pay + Comp Pay

Cons

Company living in stone ages No growth in position Poor practices Outsource Customer service reps who don't do their job Goals are high and unattainable Managers hate their job Bad moral low employee retention

avatar
Frontier Response
2y
Thank you for your feedback. We guarantee you that every day we strive to create an environment that is forward-thinking and allows our employees to set and meet goals. We’d like to hear more about your experience. Please contact our team at FrontierCareersFeedback@ftr.com. ​
3.0
Jul 7, 2023

AE II

Recommend
CEO approval
Business Outlook

Pros

Great managers that I respect.

Cons

Compensation changes too many times and commissions continued to get cut drastically.

avatar
Frontier Response
2y
We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.​
1.0
Jul 4, 2023

Loved my job

Recommend
CEO approval
Business Outlook

Pros

Pay, benefits and the people

Cons

Management and the union president

avatar
Frontier Response
2y
Thank you for your feedback. I can assure you that we care a great deal about our employees from the top down. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.​
Viewing 301 - 303 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.