Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

There are none. This is the worst place ever.

Cons

Low pay. Salary equity issues. Horrible compensation plan. Racism and discrimination in the workplace by SVP of sales’ level and above. Horrible sales modules. Keeps talking about a “leaky bucket” but blames everyone for it.

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Frontier Response
3y
We are continually striving to create a positive and healthy environment for our employees. We are sorry you did not have that experience. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future. ​
1.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay vacation time need more words to fill the pros section sad .

Cons

upper management is atrocious, they took over schedule making which should be a union job. my schedule is the worst its been in my whole career . all of which had terrible schedules to live a normal life. my job has changed without notice . my medical pay never went thru as it should have . the union is also atrocious will not protect you.you should be happy you have a job. also they cant do anything anyways with the new needs of the business management has been getting away with. this review seems harsh but is all agreed on by my co workers . everyone is checked out and aware of all the issues . an issue was brought up on a call with upper management and completely ignored and told we are lucky we have these 4 options for our schedule that no one asked for . we actually asked specifically for something else that we weren't allowed to choose. cant wait for the next ceo to show up get his bonus and leave . speaking of that hows the stock lawsuit going since we love to talk about it on calls.yet this is never brought up . and no its definitely not the first law suit for shady business practice . Everyday i log onto my computer theres a 3% chance it works properly . and i can get into the apps i need to get to. along with all my co workers. constantly having to reboot and forget the fact the systems are completely outdated. someone working for a rival company has told me of two different overhauls on their systems to help with operations. i use a green screen to enter my time….

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Frontier Response
3y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.​
2.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Steady job. Okay pay and benefits package. Room for growth.

Cons

Toxic management. Poor policies. Behind the times systems.

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Frontier Response
3y
Thank you for your feedback. We guarantee you that every day we strive to create an environment that is forward-thinking and allows our employees to set and meet goals. We’d like to hear more about your experience. Please contact our team at FrontierCareersFeedback@ftr.com. ​
Viewing 322 - 324 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.