Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 276 reviews)); "The pay is good and I love working with the public" ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 152 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 160 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Mar 9, 2023

Micro management at its finest

Sales and service tech ii

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits and co workers

Cons

Micro management at its finest. Policies change by the day. You never know what time you will get off of work. Very poor work/life balance.

Frontier Response

3y

We are always working to ensure our employees feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

3.0

Mar 6, 2023

NA

Sr technical analyst

Recommend

CEO approval

Business Outlook

Pros

good work culture hybrid model very nice pto allowance good people decent work environment

Cons

no new technology not much growth in the job no trainings no bonus salaries not matching with market

Frontier Response

3y

Thank you for taking the time to share. We assure you that staying current, both for our employees and our customers, is a top priority for us. We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

3.0

Mar 6, 2023

Getting a little better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, better than average health benefits

Cons

High stress, limited job security

Frontier Response

3y

Thank you for your review. We’re glad to hear you’re taking advantage of our benefits. Our number one priority is ensuring our employees feel valued.

Viewing 370 - 372 of 2,502 Reviews

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Jobs at Frontier

Service Representative - Residential Retention

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Micro management at its finest

NA

Getting a little better

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Jobs at Frontier