Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jul 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, Co-Workers, checks clear for now.

Cons

Long List. Mostly management that has no idea on how to keep and bring aboard new customers. Management thinks it is OK to let current customers go since we can just go find new ones that are out there just begging to pay more for less.

3.0
Jul 1, 2017

Veterans

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be really proactive with Veterans and Gold star families; good pay, good people, good work ethic

Cons

All has changed--we do nothing for Veterans anymore and dropped our program for Gold Star Families. Loss in revenue and they dropped all of it including the person running it--so short sighted.

1.0
May 20, 2017

Help desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A paycheck is the ONLY PRO! Please take a moment to read the reviews about this company & And TAKE HEED. Not employee friendly,not customer focused. Very hostile work environment. Day to day you never know if you have a job or not. In total chaos. Managers blame you for customers problems.

Cons

There are NO pro's...other than paycheck and half the time that is in correct. Total chaos . RUN RUN RUN RUN

Viewing 388 - 390 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.