Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jul 11, 2016

Get in, Get out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will learn how to sell and troubleshoot better than you ever thought you could. Waaaay better than Converges. You can make tons of cash.

Cons

Nepotism. This is the opposite of a meritocracy. The highest performs almost NEVER get promotions. It's always someone that has a personal relationship with management. Also, be prepared to be hit on by your higher ups.

2.0
May 18, 2016

Don't expect a reference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great opportunities as the company grows. Benefits can be okay, but your mileage may vary depending on what state you work in (it makes a difference).

Cons

Don't expect a reference from your supervisor when you finally find something better. Apparently there is a company policy where managers are told not to provide references for their previous employees. Also, the holiday schedule is unfair and you will be penalized if your regular schedule places you as working on a holiday.

1.0
May 8, 2016

Customer service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and commission is alright

Cons

Management is horrible ..coaches don't really care about your personal life won't even try to work with you .. I was at the top with my performance my son got sick one day I missed I followed all procedures after a month they decided to punish me for that day I missed they are very behind on everything coaches need to be trained on Ethics I don't really r commend working for this company very stressful coaches won't even knowledge your hard work

Viewing 421 - 423 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.