Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 17, 2022

Not a telecommunications company anymore

Data analyst iii

Recommend

CEO approval

Business Outlook

Pros

Teams do get along and work with each other. Since Covid, the job type has been work from home and it has been flexible. They work in an agile methodology so we grab the data and build reports quickly. We do help in training teams on Power BI.

Cons

If a person leaves the company, the company should be notified as who the replacement will be. Due to the CTF acquisition the brand has gotten a bad name, but it is working to fix the brand and become a Network Broadband Company

Frontier Response

3y

We’re delighted to hear you enjoy working with your team. Our goal is to create a space where our employees can grow together. Thank you for sharing your experience.

2.0

Nov 15, 2022

We suck and our customers now it.

Technician

Recommend

CEO approval

Business Outlook

Pros

Not many, good pay. Thank god for the union.

Cons

No work life balance. Culture of double standards. Leadership is a joke. Always blaming the workers for the company poor performance. Can you possible hire any more vice-presidents and directors.

Frontier Response

3y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

3.0

Nov 15, 2022

Special Account Rep

Special accounts representative

Recommend

CEO approval

Business Outlook

Pros

The pay and Benefits’s are great

Cons

Management is very micromanaging. No level for advancement

Frontier Response

3y

We’re so happy to hear you enjoyed the benefits. At Frontier, we like to make sure our employees feel appreciated in all they do. Thank you for sharing!

Viewing 424 - 426 of 2,502 Reviews

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Jobs at Frontier

Manager, Multifamily Bulk Customer Success Team

Remote

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Fiber Network Field Technician

Bulk Customer Success Manager

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Service Representative - SMB Retention

Bulk Customer Success Manager

Watertown, CT

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Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a telecommunications company anymore

We suck and our customers now it.

Special Account Rep

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