Training - was the poorest excuse for training I've ever seen in any career.
Systems - I used to do D2D for a third party for this company and the systems worked 30% of the time. If your customer sees you struggling with internal technology, how should they expect the product to work? - hence lost sales. They go online and do it in seconds.
Metrics - Unrealistic metrics and multiple calls a week "we suck" meetings to state why we sucked for the day and couldn't close something a week after "training".
Ramp up period - isn't actually a ramp up period, you're expected to close like a tenured employee with 6 months of experience.
Commission - the structure is okay... - but you only get paid when a product installs. Installs are 6-10 days out because it involves porting numbers. Realistically, you have 3 working weeks to sell especially in the beginning.
Support - We work "internal" however have 0 access to anything internal. We rely on a chat system for questions and changes to current orders. Many requests and questions are never answered.
Communication - Being internal, but being in the dark with anything having to do with the customer is frustrating. Customer success does not exist in this company. It's a make the customer say yes, force them to install, and move on.
Product - internet works - VOIP barely.
If you want a ton of headaches AND micromanagement - apply now. If not, look elsewhere.
