Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits and pay depending on what contract your on." ((in 259 reviews)); "The pay is good and I love working with the public" ((in 256 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 163 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Jun 18, 2022

Investment

Account executive

Recommend

CEO approval

Business Outlook

Pros

This company will pay you if you can navigate the antiquated systems, and lack of structure. They put individuals in positions that care about people.

Cons

This company is trying to recover from poor management, inaccurate information, antiquated systems, and lack of structure. They do not set their people up for success. An indication of their lack of interest is the lack of coaching and development. "Lack of coaching and development" is grossly understated as no coaching or development is done.

Frontier Response

4y

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

5.0

Jun 15, 2022

Exciting company to work for!

Head of talent

Recommend

CEO approval

Business Outlook

Pros

Company is going through exciting transformation, and is open to change and feedback from its people

Cons

Lot of change, but it is still meaningful work

Frontier Response

4y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

3.0

Jun 14, 2022

Great opportunity

Telecommunications technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits and great compensation

Cons

Company could be run more efficiently

Frontier Response

4y

Thank you for your review. We’re glad to hear you’re taking advantage of our benefits. Our number one priority is ensuring our employees feel valued.

Viewing 526 - 528 of 2,502 Reviews

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Jobs at Frontier

Fiber Network Field Technician

Director, Enterprise Sales

Fiber Network Field Technician

Fiber Network Field Technician

Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Investment

Exciting company to work for!

Great opportunity

Top companies for "Compensation and Benefits" near you

Jobs at Frontier