Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 270 reviews)); "Good benefits and pay depending on what contract your on." ((in 267 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 159 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 1, 2025

My Review

Local manager

Recommend

CEO approval

Business Outlook

Pros

My personal situation allows the freedom to act and do business without excessive hindrance. As a result, I have the opportunity to learn details of other programs and interact with other areas of the company. This streamlines the problem/solution process by allowing direct interaction with the folks who can help.

Cons

I have unique responsibilities that aren't mirrored throughout the company. Therefore, as I build paths to get the job done; I'm sometimes faced with systemic walls that have to be hurdled. I guess that can be experienced in any business.

Frontier Response

10mo

We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!

5.0

Aug 1, 2025

Review

Coordenador de projetos i

Recommend

CEO approval

Business Outlook

Pros

Benefícios competitivos, incluindo plano de saúde e descontos em passagens aéreas. • Oportunidade de crescimento em uma empresa em expansão no setor de telecomunicações.

Cons

Salários geralmente abaixo da média do mercado. • Ambiente de alta pressão e instabilidade em períodos de reestruturação.

4.0

Jul 31, 2025

great company

Sales and service technician ii

Recommend

CEO approval

Business Outlook

Pros

paid training , tools provided , union job

Cons

n/a none that i can think of

Frontier Response

10mo

We’re so glad to hear you’ve enjoyed your role and that you view Frontier as a secure place to grow and learn. Thank you for taking the time to share!

Viewing 52 - 54 of 2,500 Reviews

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Jobs at Frontier