Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 8, 2017

Poor Senior Leadership Communication and Execution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Local teams try their best to deliver quality service.

Cons

* Lack of senior leadership communication and direction. * No strategic direction on information systems * Lack of capital investments * Senior leaders don't understand the operations

2.0

May 5, 2017

Major Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good people to work with

Cons

no investment in the future

2.0

Apr 29, 2017

Sr leadership has no idea what is going on in the field.

Account executive

Recommend

CEO approval

Business Outlook

Pros

The pay isn't bad. If given the tools and resources to achieve targets and goals it would be a good place to work.

Cons

The senior leadership will say/ promise what they believe the customers want to hear. Then demand it be accomplished without providing the tools to make it happen.

Viewing 601 - 603 of 2,503 Reviews

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Jobs at Frontier

Enterprise Account Executive I

Connecticut

View job

Enterprise Account Executive I

Senior Solutions Engineer