Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good benefits for employees and family" ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 48 reviews)); "Great boss, flexible hours, work from home" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad upper management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 58 reviews)); "No training for managers." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 41 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 4, 2021

Frontier

Special account representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits they provide

Cons

Management can be very micromanaging

Frontier Response

Thank you for your feedback as it helps us work toward a better future. Please know you can share more about your experience by contacting FrontierCareersFeedback@ftr.com.

2.0

Nov 3, 2021

Not the best

Fiber network field technician

Recommend

CEO approval

Business Outlook

Pros

This was a union position

Cons

There is a lot of micromanagement

Frontier Response

We assure you that we are always striving to improve as a company and that includes our managers. Please contact our Employee Care Team at FrontierCareersFeedback@ftr.comif you'd like to share more about your experience.

1.0

Oct 30, 2021

Horrible company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, that is all.

Cons

Management was a joke, favoritism, discrimination and all around bad business. Changed the goals monthly and advanced unqualified buddies...

Frontier Response

Thank you for sharing with us. We would love to work with you in the hope of preventing future incidents like this. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

Viewing 670 - 672 of 2,503 Reviews

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Jobs at Frontier

Sales Support Senior Manager

Senior Sales Enablement Advisor

Business Development Manager

Business Development Manager

CHANNEL SALES MANAGER

New Haven, CT

View job