Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 271 reviews)); "Good benefits for employees and family" ((in 256 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 41 reviews)); "Good Work life balance while working there" ((in 37 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 151 reviews)); "Bad upper management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training at all." ((in 52 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Sep 27, 2021

Improvement

It specialist

Recommend

CEO approval

Business Outlook

Pros

New CEO cares. Moral improving.

Cons

They can be cheap on improvements. Outdated tech is a problem.

Frontier Response

4y

Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

4.0

Sep 27, 2021

Good company to work at.

Sales and service tech i

Recommend

CEO approval

Business Outlook

Pros

Good pay, steady work. Union shop.

Cons

Roll out technology without testing.

Frontier Response

4y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for your feedback as it helps us work toward a better future. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

3.0

Sep 24, 2021

Overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay okay

Cons

Scheduling can be tough when first hired but once you gain seniority it gets better and lack of professionalism

Frontier Response

4y

It’s great to hear that you enjoyed the benefits offered at Frontier. We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com

Viewing 691 - 693 of 2,503 Reviews

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Jobs at Frontier

Enterprise Account Executive I

Connecticut

View job

Enterprise Account Executive I

Senior Solutions Engineer

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Improvement

Good company to work at.

Overall

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Jobs at Frontier