Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.5

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 29, 2014

Great pay and benefits! The actual job left much to be desired.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

High salary and good benefits. Tuition reimbursement is comparable now to other companies while just a few months ago, it was all prepaid and no need to repay if you left the company.

Cons

Managers expect their employees to manage the work flow as opposed to doing it themselves. Employees should be responsible for doing the work while the manager decides who actually does the work. Unfortunately, the managers seem to think their only responsibility is taking escalated phone calls and doing projects for upper management. Oh, and good luck with career pathing. It is non-existent.

1.0

Sep 21, 2014

Could it get any worse?

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

"It's a job" pretty well encapsulates what could be said about Frontier. They like to take free money (CAF funding) from the Government "all day long."

Cons

Unfortunately, Frontier was allowed to purchase wireline properties in 14 states from Verizon July 1, 2010 after 1 year of regulatory hearings. The resulting affects; a high-dividend depreciation harvesting business model, severly diminished Health and Welfare benefits, operational inefficiencies run-a-muck, lip service but no force of action behind their words, lack of investment in operational support systems and terrible processes.

2.0

Sep 18, 2014

Unhappy Employment

Ihd

Recommend

CEO approval

Business Outlook

Pros

Benefits are ok. When you are popular with the management you can sometimes advance. Some of the Supervisors care for the employees quite a bit.

Cons

Management changes stats regularly in the middle of quarters and this affects your pay substantially if the changes are unfair they will tell you that the changes need to stay in place until the end of the quarter and usually do not change. They promise big changes and advancement to keep employees but they do not follow through. They make their employees feel like they are low priority. Their pay is substantially lower than other competing companies.

Viewing 691 - 693 of 831 Reviews

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Frontier

Frontier reviews

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Reviews about "Compensation"

Great pay and benefits! The actual job left much to be desired.

Could it get any worse?

Unhappy Employment

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