Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

They seem to be headed in the right direction for improvement

Cons

Terrible culture, poor rollout of products, zero training on technology (until recently)

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Frontier Response
4y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com
3.0
Jul 29, 2021

Pay is under valued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, and partners you get to wok with

Cons

Having to deal with the

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Frontier Response
4y
Thank you for your feedback. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.
1.0
Jul 25, 2021

no customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are no pros for frontier

Cons

they dont care about the customer

avatar
Frontier Response
4y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com
Viewing 730 - 732 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.