Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good Benefits and vacation accrual" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 42 reviews)); "Family work environment, great training, work from home opportunities, equal opportunity employer." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.5 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 4, 2021

It's a broadband service provider

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always something that needs to be done

Cons

Like other big companies can be complex

Frontier Response

Thank you for your feedback. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

4.0

May 3, 2021

frontier review

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Provides lots of autonomy to accomplish goals in the correct way

Cons

It can be difficult to get people on other departments to work with you.

Frontier Response

We’re delighted to hear you enjoy working with your team. Our goal is to create a space where our employees can grow together. Thank you for sharing your experience.

1.0

Apr 29, 2021

Don’t do it

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Nonevent there isn’t any pros

Cons

Don’t care about customers or employees

Frontier Response

This was posted by someone who mentions is customer service supervisor in CT. Frontier has only one main office located in Naperville, IL and has no other branches. Looks like this review was posted for another company with similar or closely similar name as our company, Frontier Technologies, LLC. Please can this be verified and updated.

Viewing 805 - 807 of 2,504 Reviews

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Jobs at Frontier