Frontier reviews

systems are so old and out dated that improvement to services for customers is almost impossible.

My salary was significantly lower than regional average for the work I performed. Career advancement is nearly impossible. In the 8 years I was employed at Frontier, I know of less than 15 people who were promoted in the IT department. The only way to be promoted is to leave the company. I know of someone who applied for the same position at Frontier and Paychex. He was told by FTR he wasn't qualified, while at PAYX he was over-qualified. He left FTR when offered the identical PAYX position. There is no work-life balance. Just before I left, my team was told in a staff meeting the minimum number of hours we should expect to work is 60 per week, and friends who are still employed there report working 90+ hours per week. There is no increase in their salaries, nor any bonuses paid for these extra hours worked. There is no interest in training employees. In 8 years, I was sent to only 4 courses. Senior management will often change project expectations in mid project and not communicate the change, leading to confusion and mistrust of upper management. Management used to be approachable, but now operates using fear. I was personally threatened with being fired by my manager after reporting unethical activity by upper management to HR. I was also told I would not be hired elsewhere because "there are no jobs." I was hired less than a month after leaving the company.