Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good benefits for employees and family" ((in 266 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 153 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 37 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 159 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 49 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 11, 2026

Good company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Work hours are nice. No weekends unless you need to close business. Pay is decent with lots of upside possibilities in commissions. Management is ok

Cons

They throw you out there in the field immediately. Before you get business cards or learn the ordering system you are out in your territory expect to sell. Poor training. Basically learn on the job as you go and if you ask questions, you’re told “didn’t you learn this already? We went over this a bunch of times” No, you most likely didn’t and if they showed you once, you better have picked it up. Daily no sale calls hold you accountable.

Frontier Response

4mo

Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.

2.0

Mar 2, 2026

Poor management

Outsude sales representative

Recommend

CEO approval

Business Outlook

Pros

The compensation is good Need to meet metrics to really make money

Cons

Management, company doesnt care about customers. Commission metrics are counterproductive and force you to do what is not in the customers best interest

Frontier Response

4mo

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com.

3.0

Feb 3, 2026

Good intro to sales job

Account executive

Recommend

CEO approval

Business Outlook

Pros

Management team is very supportive

Cons

The pay is lower than competitors

Frontier Response

5mo

We’re thrilled to hear you’ve enjoyed working with your colleagues. At Frontier, we aim to create an environment that fosters collaboration, growth, and positivity. Thank you for the review!

Viewing 7 - 9 of 831 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier

Senior Sales Enablement Advisor

Sales Support Senior Manager

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good company

Poor management

Good intro to sales job

Top companies for "Compensation and Benefits" near you

Jobs at Frontier

Frontier reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Frontier

Frontier reviews FAQs