Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 10, 2025

Will soon be Verizon again

Lineworker

Recommend

CEO approval

Business Outlook

Pros

Union for a lot of us techs. Some of the fastest fiber optic service available.

Cons

Benefits have beeb eroded over the years; such as: -Pay has been eroded; at one point it was frozen for three years. Our raises are a behind others in the industry. -Lost our bonuses completely -Pay more for our medical -The number of employees have dwindled down.

Frontier Response

1y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

3.0

Apr 9, 2025

Has come along since the transition

Consumer sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good compensation offers 401k match PTO

Cons

Frequent changes No transparency Has downsized a lot

Frontier Response

1y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

3.0

Apr 8, 2025

Its and 'OK' place to work

Senior client service manager

Recommend

CEO approval

Business Outlook

Pros

Its basically the same as any mid-size corporation

Cons

Changes coming may lead to job loss by the end of the year

Frontier Response

1y

Thank you for letting us know about your experience. We note and appreciate your feedback as it helps us work toward a better future. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.

Viewing 88 - 90 of 2,500 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Jobs at Frontier

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Will soon be Verizon again

Has come along since the transition

Its and 'OK' place to work

Top companies for "Compensation and Benefits" near you

Jobs at Frontier

Frontier reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Frontier reviews FAQs

Jobs at Frontier