Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good Benefits and vacation accrual" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 150 reviews)); "company offers a good salary" ((in 42 reviews)); "Family work environment, great training, work from home opportunities, equal opportunity employer." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training for managers." ((in 53 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

832 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 20, 2023

Unrealistic Expectations

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Salary was competative and benefits are good

Cons

Not all markets are enabled with fiber yet you have the same goals

Frontier Response

It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!

4.0

Aug 31, 2023

Great starter sales position.

Field sales agent

Recommend

CEO approval

Business Outlook

Pros

Flexible, good pay, and great coworkers.

Cons

Work in the heat or cold, lots of physical exertion, and commute to and from field can vary.

Frontier Response

It’s great to hear that you enjoy the benefits offered at Frontier. We’re always striving to make sure our employees feel valued. Thanks for your review!

4.0

Aug 17, 2023

Short review

Building services technician

Recommend

CEO approval

Business Outlook

Pros

Good pay. Good employees. Good pay good employees. I. I. I. I. I. I. I. I. I.

Cons

Cons sometimes it seems like the benefits are diminishing and pay not keeping up with inflation

Frontier Response

We are always working to ensure our employees feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 91 - 93 of 832 Reviews

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