Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Feb 3, 2025

Positive Experience

Recommend
CEO approval
Business Outlook

Pros

Frontier has been a great employer over the past 13 years for me. I started in an hourly/union role and was quickly prompted from within to management where I've spent the better part of my career. I've had several role changes and promotions over the years and I think all of them have been a positive opportunity to develop my skills and abilities.

Cons

Like with any large corporation, Frontier is always looking for ways to reduce costs and often the employees take the hit, no more pensions, more layoffs, no more bonuses for non-people managers, etc.

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Frontier Response
1y
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- A good strategy in the industry that's driving positive results.

Cons

- Lays off employees multiple times a year, especially now that they are going through the merger with Verizon.

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Frontier Response
1y
Thank you for the feedback—it’s truly very valuable to us. We greatly value our employees and always want to ensure a positive environment with open communication. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future.
3.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Training is provided and you can reference it out on the floor

Cons

Training materials and expectations are quite high

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Frontier Response
1y
We’re delighted to hear you enjoy working. Our goal is to create a space where our employees can grow together. Thank you for sharing your experience.
Viewing 106 - 108 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.