Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 29, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

The only "pro" that comes to mind were day 1 benefits.

Cons

Training. Salary. Labor Conditions. Sales Expectations. Growth Opportunity (Nepotism)

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Frontier Response
1y
Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.
2.0
Oct 22, 2024

Short term job

Recommend
CEO approval
Business Outlook

Pros

Give you decent base and guaranteed commission for first 3 months

Cons

Unrealistic quota, all territories have been hit hard by 3rd parties and other companies. You have to fight for every sale even technicians have incentives to sell. Have had sales canceled and rewritten by other associates in company. Micro managed

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Frontier Response
1y
We are continually striving to create a positive and healthy environment for our employees. We are sorry you did not have that experience. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.​
3.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay for the area

Cons

No pension , Only 401k, forced overtime

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Frontier Response
1y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com. ​
Viewing 133 - 135 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.