Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Sep 8, 2022

Good

Fiber splicer

Recommend

CEO approval

Business Outlook

Pros

Good enough many hours ot

Cons

Benefits are great and the pay

Frontier Response

Thank you for taking the time to share! We’re thrilled to hear you were able to take advantage of the benefits and perks offered. Ensuring our employees feel valued is crucial to us. Thanks, again!

1.0

Sep 7, 2022

You are worth so much more... Avoid this place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New CEO seems like he knows what he's doing

Cons

Poor management - middle management - leftovers from the old Frontier is just old fashioned. Really poor Pay, you are underpaid by 20k - 30k for similar positions world-wide. Benefits are run of the mill, nothing exceptional, employees just received a 3% raise across the board - but not even worth it. Just avoid and find a new company that respects your experience and will pay your value.

Frontier Response

We’re sorry to hear of your negative experience. We are always working to ensure our employees feel feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

4.0

Sep 1, 2022

Best worst job

Consultant (c2)

Recommend

CEO approval

Business Outlook

Pros

Good pay and great benefits.

Cons

Terrible work-life balance. Stressful dealing with frustrated customers. Not a lot of growth opportunities.

Frontier Response

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

Viewing 154 - 156 of 831 Reviews

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Jobs at Frontier

Service Representative - SMB Retention

Fiber Network Field Technician

Sales Support Senior Manager