Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 279 reviews)); "Good benefits for employees and family" ((in 240 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 37 reviews)); "Great boss, flexible hours, work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training on technology or on the systems." ((in 54 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

57% would recommend to a friend

(2,504 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,504 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

May 2, 2016

Management by intimidation

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Some truly bright people in management and tech crews that work their hardest to do a great job despite terrible technology and legacy systems.

Cons

Equipment is dated and disappoints customers daily. There needs to be more investment in infrastructure. The Senior Leadership Team doesn't really care as long as they get their bonuses. Perhaps now that Maggie Wilderotter has stepped back a bit the management style will come into this century.

4.0

Apr 27, 2016

Good company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience for someone looking for real world business exposure.

Cons

A bit behind in technology.

2.0

Apr 25, 2016

Frustrated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay--for the amount of experience required--is good. Collective bargaining employees get good benefits. After five years, union employees get four weeks of vacation.

Cons

No upward mobility No care given to improve employees or help them advance No plan in place to advance capable employees in their careers. I have a master's degree that no one cares about--company paid for it and couldn't care less that I got it--it has not helped me in my career at all because nepotism and cronyism rule here.

Viewing 1777 - 1779 of 2,504 Reviews

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Jobs at Frontier

Service Representative - SMB Retention

Sales Support Senior Manager

Senior Solutions Engineer

United States

View job

Fiber Network Field Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management by intimidation

Good company to work for.

Frustrated

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Jobs at Frontier