Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Frontier?

57% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"The pay is good and I love working with the public" ((in 266 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 160 reviews)); "company offers a good salary" ((in 42 reviews)); "Work from home and flexible" ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad Upper Management." ((in 92 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

57% would recommend to a friend

(831 total reviews)

Nick Jeffery

71% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

831 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 14, 2022

Poor raises, non-existent bonuses, incompetent executives

Senior manager, operations

Recommend

CEO approval

Business Outlook

Pros

Honored salaries when bought out Verizon

Cons

Poor raises, non-existent bonuses, incompetent executives, always in fire-drill mode, not prepared for the purchases they made of Verizon territories.

Frontier Response

We’re sorry that you've had a negative experience. We aim to create an environment where employees feel heard and valued even as our company evolves. Please know you can share more with FrontierCareersFeedback@ftr.com. Thank you, again.

2.0

May 13, 2022

No work life balance

Fiber optic technician

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, halfway decent pay

Cons

No work life balance, they want to work you every Saturday, micro managed, no training at all figure it out for yourself mentally, to cheap at every level. Requiring you to work late every night.

Frontier Response

Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.comto provide more feedback on how we can improve for the future. Thank you.

5.0

May 8, 2022

Great Job

It support specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to learn different aspects of IT and advancement opportunites. Also competitve pay and lots of overtime opportunities

Cons

Work shifts. 12 hours for 3 days then 4 to make 40

Frontier Response

It is so great that you see Frontier as a place where you can grow. We believe in providing an environment that values and fosters growth opportunities. Thank you for taking the time to share.

Viewing 178 - 180 of 831 Reviews

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Jobs at Frontier

Service Representative - SMB Retention

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Enterprise Account Executive I

Connecticut

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Business Development Manager

Business Development Manager