Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Commission, Environment, Facilities, Break room, Site management.

Cons

Frontier is stuck in the past. Puts too much emphasis on landline telephone service. Many customers have frequent outages, which increases repair calls, making it hard to make sales quota.

5.0
Mar 1, 2016

Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High growth company and moving smartly into obtaining more digital infrastructure and creating new services. Great customer service and technical support. Decent delegation of decision authority and proactive.

Cons

Some of the management needs to walk the companies talk. They have a set of values but some managers think they "own" people - which they don't. They lack that a manger or Executive is there to serve the organization; to be successful. Not the other way around.

3.0
Feb 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Frontier Communications will be able to provide me with more experience and building better career.

Cons

To me Frontier Communication has no poor operating system but can still improved more on there service.

Viewing 1807 - 1809 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.