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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      57% would recommend to a friend

      (2,503 total reviews)
      avatar

      Nick Jeffery

      71% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Jul 16, 2015

      Frontier Misses the Mark

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros, not much. Employees get a small discount on the products (phone, internet, TV). Frontier has a small 401K matching program.

      Cons

      Too much emphasis on selling products to customers. Frontier requires each employee to make sales (referrals). Not everyone is cut out to be a sales person. And the referral system is broken. Lower management to scared to discuss anything with upper mgmt. Upper mgmt. does not want to hear how the business really is. If lower mgmt. tries to say anything, they can be fired immediately. Upper mgmt. wants to get rid of employees and have contractors do the jobs.

      4.0
      Jul 8, 2015

      Great Place to Work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, Benefits, Work Environment, Job Security, Chances to Move up

      Cons

      Not much time with Family, Organization.

      2.0
      Jul 7, 2015

      Capable but Misguided

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technical jobs are rewarding in regards to being able to help customers and repair potentially complex troubles.

      Cons

      Company lacks operational experience. Misguided outlook on obtaining sales before fixing troubled areas, causing frustrated customers and frustrated technicians

      Viewing 1918 - 1920 of 2,503 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
      ReviewsFrontier reviews

      Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.