Frontier reviews

3.4

57% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Only place I have worked for that I love coming to work. I truly feel that management cares about what you think. They make reasonable changes when they can to accommodate their employees. If you work hard enough and show that you are reliable and responsible then you have plenty of options to advance. The pay for the area is very competitive. Very family type environment.

Cons

This is a call center job so the stresses are the same as any other. The management staff goes above and beyond to alleviate this stress. Overwhelming con has nothing to do with the company itself but some of the employees. The sense of entitlement is huge. It seems that the employees who have worked here the shortest amount of time and can’t seem to make it to work on time or at all complain the loudest about not getting a promotion.

4.0
Apr 8, 2015

Mid Markets Account Manager

Recommend
CEO approval
Business Outlook

Pros

Very positive and aggressive sales organization. Lots of support for post sales. Lots of sales contests with gift cards, TV's etc. as incentives.

Cons

Lower base salary range. Some challenges with basic service provisioning.

3.0
Apr 6, 2015

step up

Recommend
CEO approval
Business Outlook

Pros

Lot of great people who want to do the right thing for the company and customers. The most of the work forces really cares about providing a great service. Hope the new leadership will adjust my cons and advise.

Cons

Pay, level out the salaries.. Long term workers make less than may "new hires" through the various companies purchased. It's not unusual to have an employee make more than their boss.

Viewing 1969 - 1971 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.