Frontier reviews

3.4

57% would recommend to a friend

(2,503 total reviews)
avatar

Nick Jeffery

71% approve of CEO

54% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 28, 2017

Embarrassment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great local workgroups, great core of employees from GTE/Verizon, vacation and paid time off also great

Cons

Faulty outdated systems, no sense of urgency to keep loyal customers from switching to competitors, CEO blames employees for lost revenue, and they just eliminated bonuses and raises for management employees.... sad that at one point this place was the leader in broadband entertainment... now they are just the unreliable cable guys

4.0
Mar 28, 2017

Great Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, in depth training

Cons

Strict metrics. high turnover rate

1.0
Mar 27, 2017

Collections Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits, the local management is superb!

Cons

The drive way is awful due to a construction job that's been going on for a year plus, Middle management tend to get burnt by financial swings

Viewing 2032 - 2034 of 2,503 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.