Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 269 reviews)); "Good benefits for employees and family" ((in 268 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 59 reviews)); "No training for managers." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Feb 28, 2024

Good Company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good people who want to improve the company.

Cons

Still working to improve profitability to show investors the growth potential.

Frontier Response

2y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

1.0

Feb 28, 2024

Frontier sucks

Sr. network engineer

Recommend

CEO approval

Business Outlook

Pros

There is no reason to work at Frontier

Cons

Overworked. If you are a white male that didn't go to an Ivy League School, don't expect a promotion.

Frontier Response

2y

Thank you for your feedback. I can assure you that we care a great deal about our employees from the top down. Please know you can reach out to FrontierCareersFeedback@ftr.com to share more about your experience.

1.0

Feb 27, 2024

Not a company that has a growth plan

Consumer service representative

Recommend

CEO approval

Business Outlook

Pros

Can't think of any pros to this company

Cons

They will outsource all parts of company and drive the company into. Being sold off. The new CEO found away to ruin the greatest Internet service in the world with poor customer service Real customer comment I talked to 4 reps barely spoke English didn't get any rep in US till I want to cancel that is how you to run a great company

Frontier Response

2y

Thank you for the feedback—it’s truly very valuable to us. We greatly value our employees and always want to ensure a positive environment with open communication. Please know you can contact us at FrontierCareersFeedback@ftr.com to share additional details as it can help us improve for the future.

Viewing 205 - 207 of 2,502 Reviews

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Jobs at Frontier

Bulk Customer Success Manager

United States

View job

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company

Frontier sucks

Not a company that has a growth plan

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Jobs at Frontier