Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 274 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 42 reviews)); "Flexible and able to Work from home" ((in 30 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 15, 2014

The worst phone company ever

Service technician

Recommend

CEO approval

Business Outlook

Pros

The paycheck does'nt ounce other than that none

Cons

This is the most mismanaged communications company I have worked for. The ineptitude starts at first line and deteriorates from there upward. The main goal is to sell a product even if it is not needed. The customer is constantly bombarded by sales pitches.Management team generally does not care about employees. Funny how this company was rated third worst to work for And now the Frontier team advises it's employees to visit this site..

3.0

Jul 14, 2014

Love my job disaprove of upper management

Czt

Recommend

CEO approval

Business Outlook

Pros

love working outside and by myself good pay

Cons

management doesnt listen to techs they are taking away benefits and want techs to become sales reps

1.0

Jul 12, 2014

Maggie Wilderotter is out of touch with the employees and could care less about them.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I cant really think of one right off.

Cons

Ms. Wilderotter is only fooling herself when she states Frontier has a good relationship with its employees. Management does not give a crap about its employees. Its all about meeting numbers each month. The employees are required to work their butts off to keep management's bonuses at top dollar. Employee moral is at the lowest place it possibly could be. Benefits are slowly being eaten away, work schedules are changed so employees have to work weekends to attend company sponsored events and when will this company figure out Americans don't want landlines anymore. If you cant provide cellular service your boat is sinking.

Viewing 2068 - 2070 of 2,502 Reviews

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Jobs at Frontier

OSP Network Engineering Manager

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The worst phone company ever

Love my job disaprove of upper management

Maggie Wilderotter is out of touch with the employees and could care less about them.

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