Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jul 1, 2014

current emp

Recommend
CEO approval
Business Outlook

Pros

pay is good benefits ok

Cons

management has no idea what happens in the field its just sell sell sell

1.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

There are very few pros ...to be honest I can't think of any really. It's a job. DAMAGE CONTROL TELLING EMPLOYEES TO COME TO THIS SITE BECAUSE AN ARTICLE TOLD THE TRUTH> WORST COMPANY TO WORK FOR !!!!

Cons

This company has such a bad reputation. all the good reviews are from people in non union locations that have worked for pennies at other placed . The pay here is sub par and well behind industries standards. The company is very top heavy,seems every other week they are hiring a VP of something. They follow instead of lead,all new acquired properties just ask those former Verizon and AT&T employees what they think. Furloughs pay cuts benefits are really not a benefit. 20 years ago this was a great industry and company . now it's just a cash register taking from its customers and employees. With no regard for anyone , As long as the money makes it's way to the top. If I were 10 years younger ,or could have seen the writing on the wall I would have left then.

2.0
Jul 1, 2014

I've had better

Recommend
CEO approval
Business Outlook

Pros

Management is completely incompetent. Benefits and wages are still good due to the union contract.

Cons

Management is completely incompetent. They are absolutely incapable of making rational and intelligent strategic decisions nor do they possess the ability to manage their workforce. If they have it their way we'll be making $15/hr. while the CEO builds more 6.4 Million dollar vacation homes. ONLY THE BRAVEST among us answer those surveys honestly for fear of retribution. I wonder how many of those wonderful military jobs the leadership keeps bragging about are low wage call center jobs- there hasn't been a craft worker hired in my area for over four years. I want to be part of the solution, letting everyone know you manipulate survey information and lie to the public instead of trying to make life any better for your workers and especially your customers.

Viewing 2101 - 2103 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.