Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 285 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 255 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 158 reviews)); "company offers a good salary" ((in 39 reviews)); "Work from home and flexible" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad upper management." ((in 94 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 57 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 1, 2014

3 months in; Enjoying it tremendously

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customer First - is a true committment Goals are communicated - company and personal Maintaining steady Company change - with new acquisitions, growing People are great - always helpful and willing to share knowledge

Cons

Larger company - still following small company processes Rural areas struggle to get resources to upgrade services Union holds the company back to be able to promote high performers - no way to differentiate; breeds midiocrity.

5.0

Jul 1, 2014

Frontier truly lives by its Mission statement and values. This is a great company to work for.

General manager

Recommend

CEO approval

Business Outlook

Pros

Frontier believes in putting the customer first and being active in the local markets it serves. There are too many great things about this company

Cons

Frontier is a great company.

1.0

Jul 1, 2014

Unreasonable expectations of working parents.

Customer service and sales

Recommend

CEO approval

Business Outlook

Pros

Health insurance & rate of pay

Cons

Time off requests to care for young children meet unreasonable efforts. Unreasonable Harsh discipline for any unmet objectives.

Viewing 2110 - 2112 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

3 months in; Enjoying it tremendously

Frontier truly lives by its Mission statement and values. This is a great company to work for.

Unreasonable expectations of working parents.

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Jobs at Frontier