Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 276 reviews)); "The pay is good and I love working with the public" ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 152 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 160 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jun 30, 2014

Extremely dysfunctional company

Czt ii

Recommend

CEO approval

Business Outlook

Pros

It’s a job and a paycheck. I appreciate my co-workers and front line management as we do the best we can without the proper resources.

Cons

1.Very interdepartmentally dysfunctional company, processes and systems are old and antiquated. 2.We are constantly told we are losing customers but continue to buy into new markets!? 3.Technicians are not supplied with necessary materials and support to maintain the outside plant. 4.Very gas wasteful company with extremely poor dispatching procedures.

5.0

Jun 30, 2014

Marketing Specialist

Specialist

Recommend

CEO approval

Business Outlook

Pros

Lot f opportunity to move within the company, had awesome coaches when I was in the sales team, have a great boss now that I am in Marketing

Cons

The only thing stopping anyone is yourself. Offer a solution instead of griping about why you cannot do your job. Every single management personnel in my experience has been very helpful!

5.0

Jun 30, 2014

Great Company to be a part of!

Customer service analyst

Recommend

CEO approval

Business Outlook

Pros

Frontier is a great company to work for! I started off in the contact center and moved to a department of the company i love to be a part of. All the senior leadership are very easy to work with and make the work enviroment a fun one!

Cons

Frontier is not perfect, I don't know of a company that is. I could spend time being looking for the imperfections, but for me I haven't found a deal-breaker for me working at Frontier.

Viewing 2131 - 2133 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Extremely dysfunctional company

Marketing Specialist

Great Company to be a part of!

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Jobs at Frontier