Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Ever improving Technology, in terms of services we provide to the customer, the pay and benefits are incredible here in the Everett, WA call center. Management is approachable, what other place can you see the Call Center Manager and say: "How's going?" or joke around with them?

Cons

More and more limitations on our abilities, we require authorization to disconnect internet, and our abilities in terms of getting the job done for a customer are becoming increasingly limited. Thankfully they are working on better ordering systems, which will definitely improve processes.

2.0
Apr 16, 2013

Business sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

established company with great technical support

Cons

limited service area at times will sell against internal sales team

5.0
Apr 15, 2013

Communications Technician

Recommend
CEO approval
Business Outlook

Pros

Great pay, great Benefits, Job Security

Cons

Hours can be rough in the Central Office with all the callouts.

Viewing 2248 - 2250 of 2,502 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.