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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Mar 5, 2014

      contract labor

      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros in dealing with this company are the people at the service level and their managers. Those were the co-workers I dealt with every day and have the utmost respect and well wishes for

      Cons

      The challenges with working for this company are the short-sided upper management persons responsible for the decision to operate with contract labor rather than employees. As a truck driver responsible for the movement of supplies and material I was RIF'd in favor of UPS and FedEx.

      1.0
      Mar 2, 2014

      Abusive Relationship with a Command Driven Corporation

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of work and no shortage of things to do. Company has slightly above average benefits, and regularly pays an annual bonus.

      Cons

      Antiquated systems that take ages to accomplish simple tasks. Management philosophy is to underestimate deadlines in order to 'challenge' workers to find a way to deliver in inadequate time. Shortcuts taken are never repaired even when they regularly cause outages. Ideas from the worker ranks are ignored as only senior leadership can guide the ship.

      1.0
      Feb 26, 2014

      Run as fast as you can from this company

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great former verizon people who know what it's like to work for a real company, while dealing with the hooterville mentality of Frontier leadership.

      Cons

      Small town mindset in a big stakes game. No respect for employees. Feel sorry for those who couldn't retire when this company bought the NW.

      Viewing 2260 - 2262 of 2,502 Reviews
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      Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.