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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,501 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jul 24, 2013

      Process Issues Galore!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent when compared to similar positions in the market

      Cons

      Too many process issues...hard to maintain personal drive when process (not competition) mitigates success.

      2.0
      Jul 20, 2013

      Current employee

      Cable splicer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job....I'm a cable spicing technician in WV, and I love what I do. The company has been given millions of dollars from the government for broad plans upgrades throughout our state.

      Cons

      Nothings ever right on any order, as a spicer I spend hours on the phone getting correct assignments to do installs or even complete trouble tickets....I'm an able bodied Splicer, I could be putting my expertise to good use and repairing bad copper, however I'm on the phone doing someone else's job....probably a non union employee, that gets paid $10 hr and doesn't care what happens to our customers. We are a communications company that doesn't communicate very well within its own departments.

      Viewing 2305 - 2307 of 2,501 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.