Frontier reviews

3.4

56% would recommend to a friend

(2,501 total reviews)
avatar

Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
1.0
May 21, 2013

Run, don't walk, away from Frontier.

Recommend
CEO approval
Business Outlook

Pros

Get to work with some good people, and some of the tech is "ok".

Cons

Basically everything is behind the curve. Old, EOL hardware, systems from the 80's running critical items like payroll, etc. Management is INEPT to put it politely. My immediate manager is great, but above him it's a revolving door where managers seem to be unable to last more than 6 months. They come in, often in large groups from another company (ie: migrating in herds) , make a ton of changes to processes and procedures without actually communicating any of it, stir up the politics, then move on to another company leaving everything in the lurch. The politics here are *INSANE*, especially in the last 6 months. The power grabs look like something that happens in a 3rd world dictatorship after the dictator-in-chief dies. Power-grabs, castle-building, newly-promoted managers and directors run amok, etc. Calling it the "Wild West" is a serious understatement to the chaos this company is under. Employees are quitting like rats jumping from a sinking ship. It's crazy!

2.0
May 20, 2013
Recommend
CEO approval
Business Outlook

Pros

The people I work with our great and my first line superviser, everything else going up have issues.

Cons

Don't know where to start accept this company is heading in a death sprial.

2.0
May 18, 2013

Telecommunications in Rural America

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule (based on relationship with Manager).

Cons

Underpaid. Corporate relations with field offices/call centers needs improvement. Conflicting information, customer offers always changing, etc. AND, corporate office AA's not pleasant at all!

Viewing 2326 - 2328 of 2,501 Reviews

Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.