Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 273 reviews)); "Good benefits for employees and family" ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 155 reviews)); "company offers a good salary" ((in 40 reviews)); "Work from home and flexible" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 154 reviews)); "Bad upper management." ((in 95 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 55 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 28, 2014

It's a GREAT place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, treats employees with respect, family and military orientated and understanding!

Cons

Long hours and not much training.

5.0

Jun 28, 2014

Frontier is a great place to work!

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, locally engaged, employees who strive to serve customers.

Cons

The work is demanding and you have to be an athlete to work here. I firmly believe many of our employees are the best in the industry.

5.0

Jun 27, 2014

Frontier is a 100% USA based employer providing excellent benefits and a great salary!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontier promotes good values and has a reputation for excellent customer service. They continue to build out the state of the art network which will enable customers to receive the services they demand. For those employees with a drive to succeed, there's plenty of room for carreer advancement and opportunities. Also, everytime I go to the bank to cash my paycheck... it NEVER bounces :)

Cons

Dealing with co-workers who are stuck in a mindset that they think that they can run the company better than current leadership, but do nothing except complain about it. If they have all the answers then they should become the change they want to see.

Viewing 2377 - 2379 of 2,500 Reviews

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Jobs at Frontier