Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good pay and every Tuesday all of management disappear for 3" ((in 272 reviews)); "Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 162 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 158 reviews)); "Poor upper management." ((in 90 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 62 reviews)); "No training on technology or on the systems." ((in 51 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Nov 1, 2023

none

Sr. system engineer

Recommend

CEO approval

Business Outlook

Pros

Good time off policy and some good managers.

Cons

Low value on current employees

Frontier Response

2y

We’re sorry to hear of your negative experience. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

2.0

Oct 31, 2023

Company not doing well, poor pay

Data specialist

Recommend

CEO approval

Business Outlook

Pros

Good working community, good culture.

Cons

Company doing poorly financially and has cut many positions across all stations. Not a place your going to find a career right now.

Frontier Response

2y

Thank you for your feedback. I can assure you that we care a great deal about our employees from the top down. We note and appreciate your feedback as it helps us work toward a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

4.0

Oct 26, 2023

Solid Place to Work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good pay. Good environment. 20+ years.

Cons

Little room for advancement. Budget restrictions.

Frontier Response

2y

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience! We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

Viewing 259 - 261 of 2,502 Reviews

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Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

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