Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Work at home 90% of the time

Cons

Commission structure changed where you can’t make money

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Frontier Response
2y
Every day, we strive to create a respectful environment where team members can grow both personally and professionally. We would love to hear more about your experience to ensure this gets addressed. Please contact our Employee Support Team at: FrontierCareersFeedback@ftr.com ​
5.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

It is a company in transition.

Cons

It is has transition pains.

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Frontier Response
2y
Thank you for the feedback—it’s truly very valuable to us. We assure you that we want all our employees to feel well-equipped to handle any customer care problem. Please know you can contact FrontierCareersFeedback@ftr.com to leave additional feedback. Thank you.​
4.0
Oct 18, 2023

okay

Recommend
CEO approval
Business Outlook

Pros

the telecommunications experience was wonderful

Cons

disorganization with fellow leadership and ceo..

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Frontier Response
2y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.
Viewing 265 - 267 of 2,502 Reviews

Glassdoor has 2,670 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.