Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 9, 2023

Definitely not what it used to be

Co technician

Recommend

CEO approval

Business Outlook

Pros

The pay is decent, I guess.

Cons

A communications company that doesn't communicate! No pay raises, even with inflation at a all-time high and no sign of it coming back down. They have taken so much from the employees, yet we are exceeding the goals that they set. Yet they get to keep millions of dollars in bonuses and are getting rid of people.

Frontier Response

2y

Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

4.0

Aug 9, 2023

Frontier

Sales and service technician ii

Recommend

CEO approval

Business Outlook

Pros

Decent pay and get to meet some interesting folks

Cons

A lot of disconnects between departments

Frontier Response

2y

We’re sorry to hear of your negative experience. We are always working to ensure our employees feel heard and valued. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.

5.0

Aug 9, 2023

Great Company

Fiber network field technician

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits and treatment

Cons

Long hours, working outside in harsh weather conditions

Frontier Response

2y

We’re delighted you were able to enjoy some of the benefits and perks Frontier offers. We’re committed to continuing to provide for our employees. We appreciate the review!

Viewing 289 - 291 of 2,502 Reviews

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